To supervise the activities to ensure transfers from the factory to the warehouse, warehouse operation, deliveries to customers and invoicing for the services. Responsible for the administration of the Service Store, including proper shelving arrangements and stock control, stock movement and cycle checks. Responsible for the ordering of parts, and for the return and administration of faulty stock, which includes warranty stock as well as out of warranty stock. Work to solve problems quickly, maintaining a friendly and professional attitude. Strive to provide customers with the best experience possible.

• Performance Management - Conduct 100% of staff on a bi-annual performance assessment liaising with management as necessary.
• Tasks and Responsibilities – Ensure all staff in department have up to date job descriptions, liaising with management as necessary.
• Skills - Ensure staff are skilled to carry out what is expected of them, recommend training, coach, develop. Observation, evaluation and appraisals to be used as indication.
• Have monthly meetings with staff.
• Succession Planning – Ensure that a possible successor is identified and mentored as far as possible. If not at all possible, train and develop an employee reporting to you to be able to stand in for you as and when required.
• Ensure compliance with company policies and procedures.
• Ensure compliance with relevant legal and other requirements, such as environmental, health, safety and quality standards.
• Monitor employees to keep the warehouse clean and prevent damage or infestation of products.
• Credit Stock
• Warehouse Operation
• Logistics
• Service Stores
• Warranty Stock
• Operational Efficiency
• Fleet Administration

• Matric
• Degree/diploma in stock control preferable
• Warehousing, logistics experience
• 2 years’ experience in a similar role
• Experience within the ICT Industry preferable

• Knowledge and understanding of warehousing and logistics
• Good computer literacy and the ability to handle electronic data
• Mustek processes and procedures.
• Health and safety
• Best storage practices to mitigate risk in terms of damage, loss of stock
• Correct handling to prevent damage.
• Good administrative skills
• Good written and verbal communication skills
• Ability to operate the necessary tools and equipment
• Ability to establish and maintain effective working relationships
• Good record keeping skills
• Ability to supervise and lead a team