The Pre-Sales Specialist plays a critical role in supporting the sales team by providing technical expertise and guidance during the pre-sales process. This role involves understanding customer requirements, designing infrastructure solutions (including servers, storage, networking, virtualization, and cloud), and presenting these solutions to clients in a compelling and technically sound manner.

• Collaborate with sales teams to understand customer requirements and propose tailored infrastructure solutions.
• Design and architect infrastructure solutions including on-premises, hybrid, and cloud environments.
• Prepare and deliver technical presentations and product demonstrations to customers.
• Respond to RFPs, RFIs, and tenders with detailed technical documentation and solution designs.
• Conduct proof-of-concept (PoC) sessions and pilot deployments.
• Work closely with vendors and internal teams to ensure proposed solutions are viable and cost-effective.
• Stay updated on the latest technologies and trends in infrastructure, cloud, and data center solutions.
• Provide technical training and support to sales and post-sales teams.
• Assist in developing bill of materials (BoM), solution diagrams, and pricing models.

• Matric
• Tertiary qualification would be advantageous
• 3–5 years of experience in a pre-sales, solutions engineering, or infrastructure consulting role
• Strong knowledge of infrastructure technologies: servers, storage, networking, virtualization (VMware, Hyper-V), and cloud platforms (Azure, AWS, GCP)
• Experience with enterprise hardware (e.g., Lenovo, Dell, HPE, Cisco) and software solutions
• Familiarity network architecture frameworks is a plus
• Relevant vendor certifications (e.g., Lenovo, VMware, Cisco, Microsoft Azure Solutions Architect) are advantageous

• Excellent communication and presentation skills
• Strong analytical and problem-solving abilities
• Ability to translate complex technical concepts into business-friendly language
• Customer-focused with a consultative approach
• Ability to manage multiple projects and priorities in a fast-paced environment
• Team player with strong collaboration skills