To manage the products in terms of the strategy, roadmap, and feature definition including marketing, forecasting, and profit and loss (P&L) responsibilities. To Analyse the market and competitive conditions for laying out a product vision that is differentiated and delivers unique value based solutions on customer demands while bridge gaps within the company between different functions, most notably between engineering-oriented teams, sales and marketing, and support. To provide the latest insights on products to all stakeholders and provide training on products to internal sales and marketing staff.

• Make new products, features and/or promo available to sales & channel.
• Release updated pricelists, quote processes/tools training to team when required.
• Align & drive vendor priorities. Communicate & manage changes impacting the business to all stakeholders.
• Monthly billing reconciliation & prepare monthly and yearly reports.
• Drive vendors’ cloud partner programs.
• Generate leads through campaigns for sales to qualify. Convert leads into paid seats. Promote existing customers purchase additional services.
• Manage cloud & software sales processes in systems and license agreements.
• Keep Mustek’s ERP and Cloud platforms up to date.
• Develop, maintain & manage onboarding process when required.
• Run partner recruit sessions nationally to enable cloud & software resellers.
• Maintain the GP set by the budgets.
  

• Develop product sales strategies. Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Negotiate prices for deals and tenders; determines product pricing by utilising market research data. anticipating volume; costing special and customised orders.
• Scope and prioritize activities based on business and customer impact.
• Maintain and Retain Clients’ Relationships.
• Maintain Vendor relationships, as well as negotiate contracts, prices, stock.
• Maintain and Retain Clients’ Relationships.
• Maintain Vendor relationships, as well as negotiate contracts, prices, stock.
• Assist Sales and Clients with information needed, calling on customers with field salespeople and evaluating sales call results.
• Scope and prioritize activities based on business and customer impact.
• Defining product marketing communication objectives.

Training and Development

• Train 100% of sales and service staff (new development on product range within 1 weeks of changes in product range).
• Development of sales and channel training materials

• Matric
• Postgraduate degree
• Minimum 5 years’ experience in product management within ICT industry
  

• Microsoft Office
• Microsoft Excel especially
• ICT industry knowledge
• Product specific knowledge
• Working knowledge of budgets
• Sales and marketing principles and procedures
• Verbal and non-verbal persuasion techniques and communication
• Technological developments relating to products being managed
• Superior presentation skills
• Good problem solving/analytic skills
• Good relationship building skills
• Good general administration skills
• Good influencing/persuasion skills
• Strategy development skills
• Superior negotiation skills
• Good verbal and written communication skills
• Good organisational skills
• Good people and customer management skills